This position is responsible to answer, resolve, and log incoming customer calls, identify issues, and provide suggestions and long term resolutions related to the supported software. Work closely with supervisor to develop and improve customer service skills, develop ability to use provided support tools, learn effective troubleshooting techniques, and increase product k

OR REQUIREMENTS Minimum of one year of experience working with ERP systems Three years minimum experience using Agile software, or equivalent product lifecycle management software, for creation and maintenance of items, bills of material, and specifications Experience working with multiple departments on a unified project timeline and objectives Some experience with projec

Smartsheet is looking for a proven Larger Enterprise Security Solutions Engineer who will provide technical leadership throughout the sales process. We are a fast growing, high revenue growth Software as a Service (SaaS) company that is changing the way teams and organizations manage and coordinate work. We work in an agile environment that stays focused on building great

Duties WHAT IS THE INFORMATION TECHNOLOGY DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Information Technology The following are the duties of this position at the full working level. As a senior expert and consultant to top agency management officials, the employee advises on integrating IT program

Symetra has an exciting opportunity to join our team as a Long Term Disability Case Manager! About the role In this position, you will make timely, accurate, and customer focused Long Term Disability claim decisions. You will work closely with internal and external sources to gather data, compare it to the contract and procedural documents, conduct an analysis, and engage

Desktop purchasing, deployment, and maintenance in the BLV, TAC, OLY, EVT, SEA and WDV offices and other offices as needed. Special projects including but not limited to, Audio/Visual conference room integration NIST compliance initiatives Video Conferencing/Zoom Rooms Authentication including MFA and Modern Authentication Ongoing Information Services projects that arise

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology

Act as the subject matter expert and provide specialized support for NanoString's platforms Support Technical Engineering training initiatives for all NanoString platforms to enhance team capabilities by working with field specialists on developing course content and technical documents. Contribute to the development and maintenance of a comprehensive knowledge base, faci

D esign, build, and manag e the data pipelines and infrastructure that collect, store, and process large volumes of transactional and customer data from various sources. Develop , deploy , and scale machine learning models and applications in production and lower environments E nsure data quality , security and availability for the data, notebooks, models, experiments and

As a Senior Systems Specialist/Maritime Patrol and Reconnaissance Forces (MPRF) Subject Matter Expert (SME) to provide PMA 290 (P 8A) with analysis and engineering support for baseline and combat systems software and hardware integration. This position is eligible for telework; the selected candidate must be able to travel to the Kent, WA facility when needed. Specific re

Performs full range of on site maintenance and repairs on assigned products to include technical diagnostics, break/fix, installation, removal and customer call assistance. Manages territory, inventory and customer relationships, along with maintaining a high level of customer satisfaction. Successful completion of training classes and effective servicing of those product

Join the Ansys Customer Excellence team to support our customers on all the aspects of their real world engineering simulation projects and integration of Ansys software in their design workflows, and grow Ansys' business. You will use engineering knowledge to provide technical post sales support, find solutions to a wide variety of technical challenges and channel custom

Knowledge Management Data Support Specialist Cooley is seeking a Knowledge Management Data Support Specialist to join the IS Knowledge Management & Innovation team. Position summary Under general direction from the Knowledge Services Attorney, the Knowledge Management Data Support Specialist is responsible for review and management of data in our experience management syst

Company Description Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services focusing on the U.S. Departments of Homeland Security and Treasury

The Assistant Service Operations Manager requires an experienced professional with high levels of energy and initiative, working knowledge of service processes, strong bias for action, and cross functional collaboration. To be successful in this role, the ideal candidate must have a customer first approach, be highly adaptable, thrive in ambiguity, capable of tackling all