This position is responsible for managing TSMs’ activities, oversee TSM growth and development, and coordinate with functional leaders and process owners to ensure all systems are working properly, so timely and effective customer service expectations are met and/or exceeded at all times. Works toward and assist in the achievement of individual, team and department

This position is responsible for the overall health and increasing retention of Jarvis Analytics accounts. Onboard accounts, proactively reach out to improve health based on business triggers, train customers on the product, and maintain a creditable and healthy relationship with the customer. What you will do Onboard new customers by managing account creation, coordinati

This position is responsible for planning, coordinating, executing, and overseeing the activities related to the implementation of hardware IT products and services to customers including small to mid size, multi site locations. What you will do Serve as a primary point of contact for both internal and external customers during all phases of the implementation project to

This position is Remote Job Summary This position is responsible to act as the primary customer service liaison between the customer and the company and lead all efforts required for resolution of highly complex and escalated issues. De escalate, troubleshoot, plan, coordinate, and execute all activities required to reach resolution as quickly as possible. Pro actively co

We are open to this role working 100% remote within the United States. Unfortunately, Henry Schein One is unable to hire individuals residing in Alaska, North Dakota, Hawaii, West Virginia, Maryland, Delaware, Puerto Rico or other US Territories at this time. This role is a W2 role and will not consider C2C candidates. Do you like creating new paradigms? Are you an innova

This position is an exciting opportunity to build a content marketing function at the leader in dental software. The role will be responsible for developing thought leadership initiatives, driving a content calendar full of education and high value for customers and building a network of content contributors from inside and outside the company. The ideal candidate has exp

This position is responsible for oversight of the Henry Schein One family of brands, which span the world of dental software from practice management to revenue cycle management to patient experience to analytics to clinical decision support to IT support and services. This is a new role at Henry Schein One with the opportunity to drive forward our brand strategy and posi

This position is an exciting opportunity to build a content marketing function at the leader in dental software. The role will be responsible for developing thought leadership initiatives, driving a content calendar full of education and high value for customers and building a network of content contributors from inside and outside the company. The ideal candidate has exp

We are open to this role working 100% remote within the United States. Unfortunately, Henry Schein One is unable to hire individuals residing in Alaska, North Dakota, Hawaii, West Virginia, Maryland, Delaware, Puerto Rico or other US Territories at this time. This role is a W2 role and will not consider C2C candidates. Due to contractual agreements with the customer, the

This position is responsible for marketing select Henry Schein One SaaS solutions. The role will involve strategy, planning, building, launching, managing, and assessing the performance of multi channel marketing campaigns designed to drive pipeline growth and booked revenue. As the Lifecycle Marketing Manager, you will?partner closely with Product Marketing, Sales, Custo

This position is responsible for undertaking strategic market and competitive analyses, and creating, maintaining, and analyzing a Voice of the Customer feedback loop to deliver key insights into business opportunities across Henry Schein One’s product portfolio. This individual will partner with stakeholders and key leaders across the organization including the Chi

This position is 100% remote within the United States. Unfortunately, Henry Schein One is unable to hire individuals residing in Alaska, North Dakota, Hawaii, West Virginia, Maryland, Delaware, Puerto Rico, or other US Territories at this time. This role will only consider W2 candidates and not C2C candidates. Job Summary We are looking for a Senior UX Designer to lead de

This position is responsible to answer, resolve, and log incoming customer calls, identify issues, and provide suggestions and long term resolutions related to the supported software. Work closely with supervisor to develop and improve customer service skills, develop ability to use provided support tools, learn effective troubleshooting techniques, and increase product k

This position is responsible to efficiently answer and troubleshoot customer calls, identify problem(s)/concern(s), provide suggestions on long term solutions and document solutions in detail. Present a positive and professional image of Enterprise products and HS One to customers. Assist new trainees during their evaluation period. Act as a resource to other HS One suppo

This position is responsible for providing advanced training and implementation of products that will improve the efficiency of a practice. Professional, timely and effective customer service expectations are met and/or always exceeded. Active participant, leader, and contributor to the achievement of individual, team, and department goals. The Practice Management Solutio