The Regional Director of Events, Event Services and AV is responsible for leading Directors who oversee the Events and Audio Visual departments; ensuring the highest level of service & event operations. The Regional Director is ultimately responsible for all levels of management and associates who report to the business leaders.

• Advocates company culture for the Events, Event Services and AV departments, as well as the broader Eventions team; responsible for values-based leadership within the business, including transparency, accountability, and appreciation of all associates - fostering an environment focused on people and growth.
• Collaborates with senior leadership, client and internal stakeholders to foster and promote an industry-leading vision for Eventions in a corporate environment, ensuring department goals align to key initiatives.
• Advises Sr Regional Director in the development of the Events and AV department needs and vision, ensuring that the department function is adequately represented; communicates vision to direct reports and internal and external business partners; ensures that there is buy-in at both the management and associate levels.
• Develops plans to improve the performance of the department function in relation to key metrics; monitors efficacy of plans, and proactively makes and communicates adjustments as necessary.
• Supports necessary action to achieve established quarterly account Key Performance Indicators (KPIs); completes reporting on KPI performance as necessary.
• Ensures that the department brand is upheld and integrated into all facets of the business, including delivery to our clients and customers, internal Compass team members, suppliers, and applicants.
• Develops business plans and processes to effectively achieve the defined vision; evaluates business results and adjusts plans and processes to best meet business objectives.
• Implements the organizational structure for the defined business function; advises senior management on any need for organizational structure changes in order to best meet business objectives.
• Fills management positions as necessary. Acts as a gatekeeper for all leadership positions reporting up through the defined business function, ensuring that all management level positions are filled with effective business leaders.
• Holds managers accountable for adherence to defined processes and procedures, and adherence to department, Regional, and Company values.
• Partners with other department leaders to ensure effective cross-functional business delivery; models and holds direct reports accountable for effective collaboration and conflict resolution with department management and associates.
• Designs and proposes innovations and initiatives to bolster long-term business success, incorporating technology to continually advance the current state.
• Partners with Sr Regional Director in managing the budget including building forecasts, developing budgets, and financial reporting.
• Takes necessary action to establish and maintain the Company culture for the defined department function; models and holds direct reports accountable for adhering to values-based leadership within the business, including effective transparency, accountability, and appreciation of valued team members.
• Facilitates team meetings for the department function and may represent the department function at Company meetings.
• Identifies critical issues & manages escalations from senior leadership to ensure concerns are resolved to satisfaction of the client and internal leadership.
• Works directly with other department leaders to achieve enterprise goals & initiatives and ensure the highest level of satisfaction for customers & clients.
• Other duties as assigned.

• BA in business administration or associate degree and equivalent, or relevant work experience.
• Minimum 5 years as a Director or Department Head with financial accountability in a similar environment, overseeing multiple teams.
• Experience working with various teams such as Finance, Marketing, and Projects.
• Demonstrated ability to lead large, multi-faceted teams effectively.
• Proficient in all aspects of client and vendor management.
• Strong proficiency in client and vendor management, with excellent communication skills.
• Ability to analyze client needs, think strategically, and demonstrate strong business and time management skills.
• Understanding of financial reporting on a weekly, monthly, and annual basis.
• Proficiency in Microsoft applications (Excel, Word, Outlook, PowerPoint).
• Strong team player with exceptional communication and customer service skills.
• Demonstrated ability to prioritize, manage multiple projects, and thrive in a fast-paced environment.