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About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

As a Media Operations Analyst, you will support the operations management of a team focused on digital demand generation for Salesforce products. Your primary focus will be the support and management of operational systems and programs used to manage media planning across the organization. Along with managing these systems and processes, you will work cross-functionally with cloud & channel strategists, budget management, PMO, and media intelligence teams. As a key member of Media Lab, you will:

• Manage media plan documentation updates, maintainment, and automations

• Media plan process governance & requirement capturing

• Assist in onboarding of new media team members for processes, use of taxonomy and how it relates to across the organization

• Bridge the relationship between media team pods and ML finance team in terms of budget

• Ongoing support and process improvements on the operations of the integrated media team based on the needs of the market and organization

Requirements:

• Minimum 4 years driving business impact through operations management, preferably within the marketing B2B or SaaS industries

• Experience with spreadsheets, data management and organization, and digital planning tools

• Familiarity with paid media lead generation programs

• Thrive in a fast-moving environment - e.g. agency or start-up experience - working autonomously, and owning programs from inception to completion

• Organization, agility, and know-how to manage multiple projects at once

• Exceptional oral and written skills

• Collaborative/team mentality

• Strong analytical thinker, driven problem-solver, and a curiosity to understand the why as well as the what

• Strong Proficiency in Excel and/or Google Sheets

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