Summary:

As a Virtual Desktop Infrastructure Administrator in Barr's Minneapolis headquarters, you will help support the technology infrastructure for a 1,000+ person company operating in multiple locations, including Canada. The person in this role will help support the technology infrastructure and data communications systems, a hybrid technology environment consisting of cloud, virtual, and physical elements. Occasional travel may be required to other Barr office locations.

Primary responsibilities:

• Maintain existing VMware virtual server and VDI environments

• Act as the VMware VDI subject matter expert

• Monitor and optimization of virtual environments, manage and balance resource availability and act, as necessary, to help ensure high level of availability

• Serve as the technical escalation point for help desk tickets

• Install, configure, and test operating systems, application software, and system management tools

• Perform problem determination on local and remote systems

• Perform regular system updates: Windows operating systems, VMware appliances, and monitoring applications

• Recommend upgrades and changes to efficiently and effectively support company goals and initiatives

• Share the overall responsibility for system operations and provide support needed to maximize uptime and performance

• Act as a technical liaison for internal employees and software vendors

• Create and maintain documentation for applications, processes, and training material for IT staff and end users.

• Perform other duties as assigned

Minimum Qualifications:

• Bachelor's degree in computer science, information technology, a related technical field, or equivalent practical working experience

• Three years of related work experience

• Working knowledge of corporate network environments such as VMware, Microsoft Windows Server, Active Directory, and Group Policies

• Strong analytical and problem-solving skills and exceptional accuracy and attention to detail

• Demonstrated history of, and passion for, continuous, self-initiated learning

• Ability to communicate technological concepts and details to various audiences

• Strong organization and prioritization skills with the ability to manage competing priorities and meet project commitments

• Exceptional client service

• Ability to be available for off hours maintenance tasks and occasional emergency response outside of normal business hours

• Legal authorization to work in the United States without the need for sponsorship from Barr, now or in the future

Preferred Qualifications:

• Experience with Azure, Office 365, or AWS

• Experience in supporting medium to large technology infrastructure

• Experience automating repetitive tasks using scripting tools (e.g., PowerShell, Python, Ansible)

A hybrid work arrangement may be considered for this position. A hybrid work arrangement refers to splitting time worked between a Barr office and a home office. This position is based out of Barr's Minneapolis, Minnesota, office.

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