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Community Research Manager - Americas
Redmond, WA
Job Description
OverviewThe Datacenter Community Affairs team is part of Microsoft's datacenter organization - Cloud Operations + Innovation (CO+I) - supporting the growth and operations of Microsoft's cloud infrastructure by bringing insights and understanding of potential new communities and developing local community engagement strategies to effectively manage social impact, risks and opportunities. We are looking for an experienced Community Research Manager - Americas to support the evolution of the datacenter community engagement and communication strategy in the Americas region, which includes North, Central, and South America. This individual will come with experience across communications, research, and community engagement and will be responsible for managing research initiatives that will inform site selection and formation of community entry plans. Research activities include gathering qualitative and quantitative data about datacenter communities and key stakeholders. Research data will be used to develop local community engagement plans, coordinate implementation with local teams, and development of targeted content. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesLeverage a balance of consultancy, communication, and project management skills to manage community research for datacenter projects end to end through construction.Conduct research, including qualitative, quantitative, and desktop research, on community factors related to the siting, design, and development of datacenters in communities across the Americas region.Work with cross sections of Microsoft and CO+I stakeholders, including Construction, Permitting, Engineering and Design, Land Acquisition, Land Development, Energy, and Government Affairs as well as with local Microsoft teams to integrate community issues into datacenter project evaluation and the decision-making processes.Analyze research findings to identify and assess risks to datacenter projects and identify potential risk mitigation strategies.Track community risks by project through integrated risk register and assures risks are assigned and assigned to appropriate owners.Uses learnings, data, and research findings from previous projects to identify process improvements that can be standardized and implemented across regions, working with cross-functional teams to communicate and implement changes.Embody our Culture and Values
ResponsibilitiesLeverage a balance of consultancy, communication, and project management skills to manage community research for datacenter projects end to end through construction.Conduct research, including qualitative, quantitative, and desktop research, on community factors related to the siting, design, and development of datacenters in communities across the Americas region.Work with cross sections of Microsoft and CO+I stakeholders, including Construction, Permitting, Engineering and Design, Land Acquisition, Land Development, Energy, and Government Affairs as well as with local Microsoft teams to integrate community issues into datacenter project evaluation and the decision-making processes.Analyze research findings to identify and assess risks to datacenter projects and identify potential risk mitigation strategies.Track community risks by project through integrated risk register and assures risks are assigned and assigned to appropriate owners.Uses learnings, data, and research findings from previous projects to identify process improvements that can be standardized and implemented across regions, working with cross-functional teams to communicate and implement changes.Embody our Culture and Values
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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